When a baler goes down, every hour it stays down costs you money. The difference between a service partner who responds the within days and one who puts you in a queue for 2-3 weeks is real - and it shows up in your production numbers. HMS provides recycling equipment service and repair across Indiana, Tennessee, and the broader Midwest and Southeast, with a team of experienced technicians who work on all major brands.
This post covers the full range of service work HMS performs, who we serve, what brands we work on, and how to reach us - whether it is a scheduled maintenance visit or an emergency call at 6am when your line is down.
Emergency baler repair - call us directWhen your equipment is down and you need help now, do not fill out a form. Call us.
(219) 733-2108
Who HMS Serves - and Where
HMS is based in Wanatah, Indiana and actively serves operations throughout Indiana and Tennessee, as well as Illinois, Ohio, Michigan, Kentucky, Arkansas, Mississippi, Alabama, Georgia, and across North America. We travel to customer facilities - service is not limited to operations near our shop.
The operations we work with span the full range of recycling and industrial equipment users:
- Material recovery facilities (MRFs) running balers & sorting equipment on mixed material streams
- Distribution centers and warehouses with horizontal balers, vertical balers, and conveyor systems
- Box plants and paper mills running high-throughput horizontal balers on OCC
- Scrap metal recyclers with horizontal & two-ram balers configured for aluminum and nonferrous metals
- Industrial manufacturers with balers, compactors, and shredders in their waste stream
- Document destruction operations running shredders and balers
One thing worth knowing: HMS services all major recycling equipment brands - regardless of where the equipment was purchased or who sold it. If your machine is down, that is not the time to find out your dealer does not cover your brand. We cover them all.
HMS Service CoverageIndiana - Tennessee - Illinois - Ohio - Michigan - Kentucky - Arkansas - Mississippi - Alabama - Georgia - and across North America. We travel to you.
Brands HMS Services
Our technicians work on all major baler, conveyor, shredder, and MRF equipment brands. This is not an exhaustive list - if your machine is not shown here, call us.
What HMS Services
HMS handles the full spectrum of recycling equipment service - from scheduled preventative maintenance to emergency repairs and complete rebuilds. Here is what our team does.
Baler relines and rebuilds
Full liner replacement on two-ram and horizontal balers - floor liners, wall liners, ram face liners, and all wear components including shear knives, ram knives, and hold down bars. We perform relines on-site at your facility or at our Wanatah, IN shop.
Hydraulic system repair
Cylinder inspections, repacking, and replacement. Hydraulic pump and motor service. Hose and fitting replacement. System pressure diagnosis and testing. HMS diagnoses hydraulic issues accurately - we do not replace parts until we know what the problem actually is.
Electrical repair and troubleshooting
Electrical fault diagnosis, wiring repair, limit switch replacement, solenoid valve service, and motor repair. HMS technicians are trained to work safely on industrial electrical systems and diagnose faults that intermittent problems make difficult to catch.
PLC and controls upgrades
PLC programming, controls system upgrades, touchscreen installation, laser sensor retrofits, and automation integration. Aging analog control systems are one of the most common sources of unplanned downtime on older machines. HMS replaces them with modern PLC and touchscreen systems that give operators real-time diagnostics and significantly improve reliability. This is standard on every machine we refurbish and available as a standalone service on machines in the field.
Welding and fabrication
Structural repairs, wear surface repairs, custom component fabrication, and metalwork for equipment restoration. HMS performs welding and fabrication both on-site and at our Wanatah shop depending on the scope of the job.
Preventative maintenance programs
Scheduled PM visits customized to your equipment and production schedule. A consistent PM program is the single most effective way to reduce unplanned downtime - catching wear before it becomes failure and addressing small issues before they become expensive ones. HMS tailors PM programs to your specific machines and operating environment.
Equipment relocation and installation
Rigging, transport coordination, installation, and commissioning for equipment being relocated within a facility or moved to a new site. HMS handles the full process - not just the machine but conveyor integration, electrical connections, and operator training at the new location.
Emergency repair
When your baler or conveyor goes down unexpectedly, HMS prioritizes emergency dispatch to get your line running again as quickly as possible. Call (219) 733-2108 directly for emergency service. Our team will work to get a technician on-site as fast as the situation allows.
Parts for All Major Brands
HMS stocks replacement parts for the most common baler and conveyor models - hydraulic components, wire tier parts, electrical components, wear items, and more. If we do not have a part in stock, we source it. Our sourcing relationships with suppliers across the industry mean we can locate parts for older and discontinued models that other service providers cannot find.
To request parts, you can submit a request through our Parts and Service page with your equipment make, model, and serial number. For urgent parts needs, call us directly at (219) 733-2108.
HMS stocks parts for Harris, Maren, American Baler, IPS, Marathon, Balemaster, and more. If you are dealing with a hard-to-find part for an older machine, give us a call.
Why Indiana and Tennessee Operations Work With HMS
There is no shortage of service providers who will show up, diagnose a problem, and order a part. What is harder to find is a service team that understands recycling equipment at a deep level, stocks parts rather than sourcing them after the fact, and treats your downtime as seriously as you do.
A few things that distinguish HMS in both markets:
- We sell, install, and service the same equipment. HMS is not a service-only operation. We sell and refurbish the machines our technicians service, which means they know these machines from the inside out - not from a manual.
- We work on all brands. Whether you bought your equipment from HMS or from someone else entirely, our technicians can work on it.
- We are upfront about what work is actually needed. If a machine needs a reline, we say so. If it needs replacement, we say that too - even though we could instead quote you a series of repairs that keeps us coming back. Long-term relationships are built on straight answers.
- We respond to emergencies like emergencies. A baler down during peak season is not a ticket in a queue. It is a production problem that needs an urgent response.
Frequently Asked Questions
Yes. HMS services all major recycling equipment brands regardless of where the equipment was purchased - including Harris, Maren, American Baler, IPS, Marathon, Balemaster, and more. If it is a baler, conveyor, shredder, or MRF system, our technicians can work on it.
Yes. HMS provides emergency repair dispatch for operations across Indiana, Tennessee, and the broader Midwest and Southeast. For emergency service call (219) 733-2108 directly. Our team prioritizes emergency response to minimize downtime and get your operation back up as quickly as possible.
HMS services two-ram balers, horizontal auto-tie balers, horizontal manual-tie balers, vertical balers, conveyors and sort systems, shredders, compactors, and full MRF systems. We perform relines and rebuilds, hydraulic and electrical repairs, PLC and controls upgrades, preventative maintenance, welding and fabrication, and equipment relocation.
Yes. HMS offers scheduled preventative maintenance programs customized to your equipment and production schedule. PM programs typically include full inspection, hydraulic system checks, wear measurement, lubrication, and proactive parts replacement. A consistent PM program significantly reduces unplanned downtime and extends equipment life.
Bottom Line
Service that keeps your operation running
Equipment downtime costs money every hour it continues. Whether you need a scheduled PM visit, a hydraulic repair, a PLC upgrade, a reline quote, or an emergency technician on-site today - HMS is the call to make. We work on all major brands, we travel to your facility, and we give you straight answers about what your machine actually needs.
Indiana and Tennessee operations can reach us at (219) 733-2108, Monday through Friday, 7am to 3:30pm. For emergencies, call anytime.
Need service, parts, or a repair quote? Reach our team directly.